Privacy policy

The Data Controller in accordance with the LO 3/2018 and the RGPDUE 2016/679 informs you that:

No personal data of users is collected through this website without their knowledge, nor is it transferred to third parties. Any communication with DICOEL SL by any means or through your email address, or the forms on this website or your email, implies express consent for your personal data as a Client/Supplier/Contact to be included in our Register of Activities and in files or databases owned by DICOEL SL, which you can consult and which will be kept for as long as the relationship is maintained or for the years necessary to comply with legal obligations.

The personal data that may be collected directly from the interested party will be treated confidentially and will be included in the corresponding processing activity.

The purpose of data processing corresponds to each of the processing activities carried out by DICOEL SL and you have the right to obtain confirmation as to whether we are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary, by writing to: ALAVA 61 P.7 BARCELONA CP.08005 or to the e-mail: info@dicoel.es

The user accepts the use of "permanent cookies" on this website.

Expanded Privacy Policy

In application of the new regulations in force on the protection of personal data, we inform you that the personal data we collect from customers, users, suppliers and contacts, we do so through our business relationship that unites us and also from our website.

These data are included in databases or automated files specific to each case and are registered in our Register of Activities according to the type of users and the services we provide or they provide to us.

For what purpose do we collect your personal data?

The purpose of the collection and automated or manual processing of personal data is to maintain the commercial relationship and the performance of information tasks, and other activities related to the commercial relationship that unites us.

For what purposes do we process your personal data?

The personal data that form part of our database are processed for the purpose of managing the information provided to us by the interested parties in order to provide the service for which they have contracted or we have contracted them and to manage the requests sent by any means, including commercial, promotional or advertising electronic communications.

We adopt the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

To which recipients will your data be communicated?

Your personal data will not be disclosed to third parties, unless required by law. As data processors, we have contracted various service providers, who have undertaken to comply with the applicable data protection regulations at the time of contracting.

How long will we keep your data?

The personal data provided will be retained for as long as the business relationship is maintained or you do not request their deletion or consent is not revoked and for the period for which legal liabilities may arise for the services provided.

Personal data that are part of our database and have a contractual relationship will be retained for a maximum of five (5) years from the last invoice issued. In some cases you may revoke your consent at any time.

What is the legitimacy for the processing of your data?

In the contractual relationship in force or that binds us, the legal basis for the processing of your data is the one stated and obliged by the Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights and in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

With regard to the free, specific, informed and unambiguous consent, we inform you by making this privacy policy available to you, that after reading it, if you do not agree, you can request access to your data in accordance with our Register of Activities.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether and how his or her personal data are processed.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.

Furthermore, in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.

We also inform you that we may stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

We also inform you that you may exercise your rights of access, rectification, deletion, opposition and limitation of processing in accordance with the conditions and limits provided for in current legislation, by writing to us or by email. In any case, you must provide a copy of your ID card, passport or equivalent document. If you consider it appropriate, you may file a complaint with the Spanish Data Protection Agency (agpd.es).

How did we obtain your data?

The personal data we process originate from the data subjects' own requests.
The categories of data processed, depending on the category of users and contacts, in general and not in particular, may be:

  • Typified data: Personal characteristics, employment details, or commercial/economic/financial information.
  • Identifying data: Name and surname, address, NIF / DNI, telephone/e-mail, bank account, and image.

No specially protected data are processed.

Rights of data subjects

  1. Right of access : Right to obtain confirmation from the data controller as to whether or not personal data concerning him or her is being processed and, if so, right of access to her personal data. As well as:
    1. The purposes of the treatment;
    2. The categories of personal data concerned;
    3. The recipients or the categories of recipients to whom the personal data was communicated or will be communicated, in particular recipients in third parties or international organizations;
    4. If possible, the expected period of retention of the personal data or, if not possible, the criteria used to determine this period;
    5. The existence of the right to request from the controller the rectification or deletion of personal data or the limitation of the processing of personal data relating to the interested party, or to oppose said processing;
    6. The right to file a claim with a control authority;
    7. When the personal data has not been obtained from the data subject, any available information about its origin;
    8. The existence of automated decisions, including profiling, the logic applied, as well as the significance and expected consequences of such processing.
  2. Right to rectification: Right to obtain from the controller the rectification of inaccurate personal data concerning you. Taking into account the purposes of the treatment, the interested party will have the right to complete the personal data that is incomplete, including through an additional declaration.
  3. Right of deletion: Right to obtain the deletion of the personal data that concerns him from the data controller, who will be obliged to delete the personal data without undue delay when any of the following circumstances occur:
    1. The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
    2. The interested party withdraws the consent on which the treatment is based;
    3. The interested party opposes the treatment;
    4. The personal data has been unlawfully processed;
    5. Personal data must be deleted to comply with a legal obligation established in the Law of the Union or of the Member States that applies to the data controller;
    6. The personal data has been obtained in relation to the offer of information society services aimed at minors.
      However, a series of exceptions are regulated in which this right will not proceed. For example, when the right to freedom of expression and information must prevail.
  4. Right of opposition: Right to oppose at any time to the processing of personal data concerning you.
    The person responsible for the treatment will stop processing the personal data, unless it proves compelling legitimate reasons for the treatment that prevail over the interests, rights and freedoms of the interested party, or for the formulation, exercise or defense of claims.
  5. Right to limitation of processing: Right to obtain from the controller the limitation of data processing when any of the following conditions is met:
    1. The interested party challenges the accuracy of the personal data, during a period that allows the controller to verify the accuracy of the personal data;
    2. The treatment is unlawful and the interested party opposes the deletion of the personal data and instead requests the limitation of its use;
    3. The person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims; and
    4. The interested party has opposed the treatment while it is verified if the legitimate reasons of the person in charge prevail over those of the interested party.

Commercial communications

In application of the LSSI-CE, no advertising or promotional communications will be sent by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients of the same.

In the case of users with whom there is a prior contractual relationship, if this contracting authorises the sending of commercial communications referring to products or services that are the same or similar to those that were initially contracted or of professional or commercial interest to the user, contact, client or supplier.

In any case, the user, after proving his or her identity, may request that no further information be sent to him or her through the corresponding channels.

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